Receptionist/Administrative Assistant
Head2Toe Bodywork and Skin Care, LLC.
Head2Toe Bodywork and Skin Care, LLC.
Rosedale, MD Rosedale, MD Full-time Full-time From $17 an hour From $17 an hour 15 hours ago 15 hours ago 15 hours ago About us Head2Toe Bodywork and Skin Care, LLC.
is a small business in Rosedale, MD.
We are a leading massage, skin and physical therapy office and our goal is to promote wellness and help others achieve optimal health.
Are you a highly organized and customer-oriented individual seeking a rewarding role in a professional healthcare environment? If so, this is the job you've been looking for! Join our team at Head2Toe Bodywork and Skin Care, LLC.
where your administrative skills will play a vital role in ensuring smooth operations and excellent customer service.
If you are a motivated and reliable individual with a passion for customer service and administrative excellence, we invite you to join our team! Apply today and be part of a supportive environment where your skills and contributions are valued, and where you can contribute to the well-being of our clients.
Our work environment includes:
Modern office setting with lots of natural light Collaborative teamwork with open communication encouraged Employee contribution in decision-making On-the-job training with a focus on goal-setting and achievement Growth opportunities Focus on work-life balance Wellness programs and other company perks Our employee benefits package includes:
New hire welcome kit Paid time off (Starting with 10 days/year and increases with each year of employment) Sick pay (5 days/year) Birthday PTO 401k with 3% employer match Employee discount on products On-site physical therapy, massage and skin care services On-site gym membership End-of-year holiday bonus Performance-based bonuses Company-funded travel opportunities Company-funded educational opportunities Advancement opportunities Employee recognition events Reimbursement for travel expenses incurred during work hours
Job Description:
Greet and welcome clients, by providing a warm and friendly atmosphere upon their arrival.
Answer and make phone calls, text messages and emails, respond to inquiries, and schedule appointments efficiently and accurately.
Manage the appointment calendar, ensuring optimal scheduling and coordination of therapists' availability to minimize conflicts.
Perform administrative tasks, including but not limited to data entry, filing, copying, managing office supplies and maintaining client records.
Handle financial transactions, including processing payments, creating and sending invoices and issuing receipts.
Follow up on missed appointments and collect associated fees.
Process client intake forms and update client records accurately.
Assist with insurance verification and authorization, ensuring accuracy of benefits and relaying this information to clients to avoid misunderstanding of coverage details.
Provide information to clients regarding services offered, pricing, and any other inquiries they may have, resolving issues or redirecting them to the appropriate team member when necessary.
Perform routine cleaning, regularly empty and clean trash receptacles throughout the office and maintain an organized reception area, ensuring a clean, welcoming and professional environment for clients.
Assist with laundry duties, including washing, drying, folding, and organizing linens and towels.
Purchase supplies, run errands (with company card) and make bank deposits.
Uphold confidentiality and adhere to HIPAA guidelines when handling sensitive client information.
Qualifications:
Communication Skills:
Strong verbal and written communication skills, with a friendly and professional demeanor are essential for effectively interacting with clients, customers, and colleagues.
Being able to convey information clearly and professionally is crucial in this role.
Strong customer service orientation, with the ability to handle client inquiries and concerns effectively and efficiently.
The ability to handle difficult or demanding individuals with tact and patience are highly valued.
Demonstrate professionalism and integrity while maintaining confidentiality and handling sensitive information with discretion.
Time Management/Organization Skills:
Excellent organizational and multitasking abilities, with a keen attention to detail.
Ability to prioritize tasks and manage time efficiently.
Problem-Solving/Critical Thinking Skills:
Strong problem-solving capabilities and ability to think critically in order to find solutions to various challenges.
Ability to adapt quickly to resolve issues efficiently.
Technical Skills:
Proficient computer skills, including experience with scheduling software and basic data entry.
Familiarity with commonly used office equipment like printers, copiers, fax machines, and phone systems.
Basic troubleshooting skills for resolving minor technical issues may also be required.
Other Requirements:
Valid driver's license and personal vehicle.
Experience:
Previous experience in a front-facing customer service role.
Job Type:
Full-time Pay:
From $17.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Gym membership On-site gym On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Wellness program Healthcare setting:
Clinic Medical office Outpatient Medical specialties:
Physical & Rehabilitation Medicine Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Rosedale, MD 21237:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How does this position fit in with your long-term goals? What's your ideal work environment? Do you have any specific deal breakers or factors that are crucial for you when considering a job?
Experience:
Customer service:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
In person
Qualifications:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Head2Toe Bodywork and Skin Care, LLC.
Rosedale, MD Rosedale, MD Full-time Full-time From $17 an hour From $17 an hour 15 hours ago 15 hours ago 15 hours ago About us Head2Toe Bodywork and Skin Care, LLC.
is a small business in Rosedale, MD.
We are a leading massage, skin and physical therapy office and our goal is to promote wellness and help others achieve optimal health.
Are you a highly organized and customer-oriented individual seeking a rewarding role in a professional healthcare environment? If so, this is the job you've been looking for! Join our team at Head2Toe Bodywork and Skin Care, LLC.
where your administrative skills will play a vital role in ensuring smooth operations and excellent customer service.
If you are a motivated and reliable individual with a passion for customer service and administrative excellence, we invite you to join our team! Apply today and be part of a supportive environment where your skills and contributions are valued, and where you can contribute to the well-being of our clients.
Our work environment includes:
Modern office setting with lots of natural light Collaborative teamwork with open communication encouraged Employee contribution in decision-making On-the-job training with a focus on goal-setting and achievement Growth opportunities Focus on work-life balance Wellness programs and other company perks Our employee benefits package includes:
New hire welcome kit Paid time off (Starting with 10 days/year and increases with each year of employment) Sick pay (5 days/year) Birthday PTO 401k with 3% employer match Employee discount on products On-site physical therapy, massage and skin care services On-site gym membership End-of-year holiday bonus Performance-based bonuses Company-funded travel opportunities Company-funded educational opportunities Advancement opportunities Employee recognition events Reimbursement for travel expenses incurred during work hours
Job Description:
Greet and welcome clients, by providing a warm and friendly atmosphere upon their arrival.
Answer and make phone calls, text messages and emails, respond to inquiries, and schedule appointments efficiently and accurately.
Manage the appointment calendar, ensuring optimal scheduling and coordination of therapists' availability to minimize conflicts.
Perform administrative tasks, including but not limited to data entry, filing, copying, managing office supplies and maintaining client records.
Handle financial transactions, including processing payments, creating and sending invoices and issuing receipts.
Follow up on missed appointments and collect associated fees.
Process client intake forms and update client records accurately.
Assist with insurance verification and authorization, ensuring accuracy of benefits and relaying this information to clients to avoid misunderstanding of coverage details.
Provide information to clients regarding services offered, pricing, and any other inquiries they may have, resolving issues or redirecting them to the appropriate team member when necessary.
Perform routine cleaning, regularly empty and clean trash receptacles throughout the office and maintain an organized reception area, ensuring a clean, welcoming and professional environment for clients.
Assist with laundry duties, including washing, drying, folding, and organizing linens and towels.
Purchase supplies, run errands (with company card) and make bank deposits.
Uphold confidentiality and adhere to HIPAA guidelines when handling sensitive client information.
Qualifications:
Communication Skills:
Strong verbal and written communication skills, with a friendly and professional demeanor are essential for effectively interacting with clients, customers, and colleagues.
Being able to convey information clearly and professionally is crucial in this role.
Strong customer service orientation, with the ability to handle client inquiries and concerns effectively and efficiently.
The ability to handle difficult or demanding individuals with tact and patience are highly valued.
Demonstrate professionalism and integrity while maintaining confidentiality and handling sensitive information with discretion.
Time Management/Organization Skills:
Excellent organizational and multitasking abilities, with a keen attention to detail.
Ability to prioritize tasks and manage time efficiently.
Problem-Solving/Critical Thinking Skills:
Strong problem-solving capabilities and ability to think critically in order to find solutions to various challenges.
Ability to adapt quickly to resolve issues efficiently.
Technical Skills:
Proficient computer skills, including experience with scheduling software and basic data entry.
Familiarity with commonly used office equipment like printers, copiers, fax machines, and phone systems.
Basic troubleshooting skills for resolving minor technical issues may also be required.
Other Requirements:
Valid driver's license and personal vehicle.
Experience:
Previous experience in a front-facing customer service role.
Job Type:
Full-time Pay:
From $17.
00 per hour
Benefits:
401(k) 401(k) matching Employee discount Gym membership On-site gym On-the-job training Opportunities for advancement Paid sick time Paid time off Paid training Wellness program Healthcare setting:
Clinic Medical office Outpatient Medical specialties:
Physical & Rehabilitation Medicine Schedule:
8 hour shift Day shift Monday to Friday Ability to commute/relocate:
Rosedale, MD 21237:
Reliably commute or planning to relocate before starting work (Required) Application Question(s):
How does this position fit in with your long-term goals? What's your ideal work environment? Do you have any specific deal breakers or factors that are crucial for you when considering a job?
Experience:
Customer service:
1 year (Preferred) Language:
English (Required) Shift availability:
Day Shift (Required) Work Location:
In person
Qualifications:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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