IT System Analyst


  • Works closely with application product owners to assess and discuss requests for new processes and or new capabilities within 3rd party software
  • Work closely with 3rd party vendors and IT Operations to troubleshoot issues and discuss upcoming software releases
  • Assess new software releases for impact on business operations and technical environment
  • Assists with defining and documenting functional and non-functional requirements to create consistency across enterprise systems.
  • Designs and implements new methods, procedures, and systems (both automated and manual) to improve the processing and flow of information within the company.
  • Provides detailed documentation of moderately complex system specifications for maintenance and upgrades, including system scripts, system installation procedures, system backup and recovery techniques and system test methods.
  • Creates ad-hoc reports for pharmacy personnel related to various clinical applications in order to provide prompt decision making capabilities to management
  • Captures technical test cases for integration with 3rd party interfaces.
  • Captures sequence diagram and topology diagrams to illustrate system flow.
  • Prepares system documentation for operational use and supports operational tests.
  • Arrive at possible solution alternatives factoring in gap resolution, functional areas, acceptability of solution to user community, technical feasibility and efficiency
  • Analyze problems and provides troubleshooting during deployment, identify viable solutions, and determine best course of action
  • Customer orientation - Builds relationship with stakeholders and vendor partners.
  • Must be able to work under minimal supervision and be a self-starter
  • Must be able to multitask


  • Experience working with appropriate operating systems, hardware and software
  • Fundamental knowledge of Microsoft applications including MS Office, Visio and MS Project.
  • Experience working with relational databases to facilitate systems analysis
  • Must have experience in design, development, testing and evaluation of computer based systems.
  • Must possess specific experience in the analysis and design of business applications on complex, large-scale mission critical systems, including experience in database management concepts.
  • Ability to quickly assimilate and understand the core functionality of information systems used within the company
  • Ability to execute troubleshooting and root cause analysis related to problems associated with the systemof responsibility
  • Analytical and problem solving skills for design, creation and testing of programs
  • Knowledge of healthcare, EMRs, and HL7 a plus.
  • Knowledge of Microsoft Powershell scripting a plus
  • Interpersonal skills to interact with customers and team members
  • Bachelor's degree in computer science, management information systems, or related field preferred or equivalent combination of education and experience
  • Two or more years of system analysis or systems development experience

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