Custom House Brokerage Operations Specialist- Rosedale, NY

Custom House Brokerage Operations Specialist- Rosedale, NY
NYLocalSupply Chain/Logistics OperationsRef.: DC-196295At Damco, we believe that our best assets are the talents of our employees. We are looking for a strategically minded and commercially driven individual to join the CHB team. The Custom House Brokerage Operations Specialist is responsible for providing first class customer service to the name client, assisting the setup of operations structure and monitoring the day-to-day operations of the client's business.
We OfferGreat place to work
Damco is a dynamic, fast paced work environment that encourages entrepreneurial spirit and "can do" attitude. Here, if you perform, sky is the limit!
Professional development and growth
We pride ourselves in having energized people, the best in the industry! At Damco, you will be a part of an organization where you are empowered to embrace different challenges to support your career aspirations. We support your development through development programs, mentorship and training.
Our global network provides you visibility and access to professionals all around the world where you can learn all that we have to offer and explore your skills.
Excellent Compensation Packages
Damco provides you:
A competitive salary and incentive plan
Comprehensive Medical, Dental and Vision Coverage
A 401k Retirement Plan
Paid time off
And More
Key Responsibilities
Complete responsibility for US the import customs brokerage process and superior customer service delivery for defined team within our CHB operation. Sets organizational plans for the team along with owning the overall client experience. Additional areas of focus include:
Classifications and special customs details as required
Other government agency compliance requirements
Ensuring accurate accounting practices such as client invoicing and job accruals
Specialized client reports as needed
A/R status and collection efforts to ensure optimal cash flow
Client specific needs and requirements
Contribute to setting annual objectives for the department
Measure and monitor results against KPI's established and hold any supervisory level colleagues accountable
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include driving employee engagement through training employees; planning, assigning, and directing work; participation in appraising performance; addressing complaints and resolving problems.
Diligent execution of duties in order to comply with Customs Brokers' responsibilities under CFR FR 19, Section 111, Subpart C
Utilize lean management tools to evaluate the team structure and plan for continual improvement of the efficiency and effectiveness of the group.
Evaluates the results of overall operations regularly and systematically and reports these results to management.
Ensure compliance with applicable federal, state and local laws and regulations; adherence to company procedures and policies.
Supports company commitment to ISO 9001, 14001, OHSAS 18001 certification
Performs other position related duties as specified by management
Who we are looking for
Bachelor degree or equivalent work experience; HS Diploma required
5-7 years of experience in the industry
Customs House Brokerage License preferred but not required
Strong financial technical skills, analytical ability, good judgment and strong operational focus including an understanding of systems.
Strong understanding of transportation industry
Excellent communication skills can relate to people at all levels of an organization.
Excellent conflict resolution and problem solving skills.
A well organized and self-directed individual who is a team player and also has political acumen.
Ability to be resourceful, creative and maintain flexibility, manage resources effectively and efficiently
Strong thought leadership and influencing skills, ability to engage multiple business units to develop solutions.
Strong and current knowledge of technology platforms, MS Office products and ability to quickly adapt to new software.
>Last application date: 21 February 2019.
For further information, please contact: All candidates are required to apply online.damco.comDamco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
Damco is one of the world's leading third party logistics providers specialising in customised freightforwarding and supply chain solutions. The company has about 11,000 employees working in more than 300 offices around the world and a global presence in about 100 countries. Damco is part of the Maersk Group. More information about Damco can be found on www.damco.com.

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